PRIVACY POLICY
This Privacy Statement explains how MNVM E-COMMERCE (HONG KONG) LTD (“FUTWEAR” “we”, “us” or “our”) obtains, uses and discloses your personal information in connection with its operation of the Platform. FUTWEAR e-commerce.
What information do we collect?
Personal information is information that can be used to directly or indirectly identify you. Personal information also includes anonymous information linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated such that we can no longer afford, whether in combination with other information or otherwise, to identify you. We will only collect and use only personal information necessary to comply with our legal obligations and to help us administer our business and provide you with the services you request. We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter the following information: your name, e-mail address, postal address and number phone. However, you can also visit our site anonymously.
Why do we use your information?
We use the information you provide to us for the specific purposes for which you provide the information, as stated at the time of collection, and otherwise permitted by law. The information we collect from you may be used in the following ways:
● To personalize your experience (your information helps us to better respond to your individual needs).
● To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you).
● To improve customer service (your information helps us to more effectively respond to customer service requests and support needs).
● To process transactions, including processing your payments and delivering purchased products or requested services. To administer a contest, special promotion, survey, activity or other site feature.
● To send periodic emails. The email address you provide for order processing may be used to send you important information including updates about your order, in addition to receiving occasional company news, updates, information on products or services, etc.
Legal Basis for Processing Personal Information
If you are located in the European Economic Area (EEA), our processing of your personal information will be based on the following: To the extent that we obtain your consent for the processing of your personal information, such processing will be justified in accordance with Article 6, paragraph 1, letter a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or to take pre-contractual steps at your request, such processing will be based on article 6 (1) GDPR subparagraph (b). Where the processing is necessary for us to comply with a legal obligation, we will process your personal information on the basis of Article 6 (1) of the GDPR subparagraph (c), and where the processing is necessary for the purposes of our legitimate interests , this processing will be carried out in accordance with Article 6 (1) of the GDPR subparagraph (F).Please note that where you have given your consent to the processing of your personal information, you can withdraw your consent, for example by sending at any time an email to support@futwear.co, such withdrawal will not affect the lawfulness of any processing previously carried out based on your consent.
Your rights
We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. You have the right to access, correct or delete the personal information we collect. You also have the right to restrict or object, at any time, to further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, if technically feasible, the right to transmit your personal information directly to a third party. You may lodge a complaint with the relevant data protection authority regarding the processing of your personal information. To protect the privacy and security of your personal information, we may request information from you to enable us to confirm your identity and your right to access this information, as well as to research and provide you with the personal information that we maintain. There are instances where applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal information we maintain. You may email us at support@futwear.co to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal data is correct and up to date.
How do we protect your information?
You are responsible for the security and protection of your username and password on FUTWEAR. We recommend that you choose a strong password and change it frequently. Please do not use the same login information (email and password) on multiple websites. That said, we implement various security measures, including the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider database accessible with special access rights such as systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, social security number, financial data, etc.) will not be stored on our servers. Our servers and website are securely scanned daily and fully externally verified for protect yourself online.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you have allowed it through your settings). This allows the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and to compile aggregate data about site traffic and site interaction in order to provide you with better experiences and tools in the future. We may contract with third-party service providers to help us better understand the visitors to our site. These service providers, however, are not permitted to use the information collected on our behalf except to help us directly conduct and improve our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services to help us improve our website and related services. Reports reveal website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers located in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. On some pages of our website, third parties who provide applications through our website may set their own cookies in order to provide services, track success of their apps or customize the apps for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that created the button will record that you have done so. Because of how cookies work, we cannot access these cookies and third parties cannot access the data in the cookies we use. If you prefer, you can choose to have your computer notify you each time a cookie is being sent, or you can choose to disable all cookies through your browser settings. Like most websites, if you disable your cookies, some of our services may not function properly. However, you can still place orders by contacting customer service at support@futwear.co.
Do we disclose information to third parties?
We do not sell, trade or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, making payments, delivering purchased products or services, or sending you information or updates. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How long do we keep your information?
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable tax, accounting or other laws.
Third party links
From time to time, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of such linked sites. Nonetheless, we seek to protect the integrity of our site and welcome your feedback on these sites.
Terms and conditions
Please also see our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website terms and conditions.
Changes to our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on this page and/or update the Privacy Policy modification date below.