The jerseys marketed on our site are not authentic. That is to say, they are not made in the official factory.

Our site uses SSL technology to secure your information. Also, when you send a payment, the recipient does not receive any financial information about you, such as your account or credit card number.

The reasons for refusing a payment can be various (insufficient amount available on the account, expired card, technical problem in the transmission of information, etc.). It is preferable that the name indicated on the delivery address is identical to that of the card used for payment.

If, after several payment attempts, it is still not validated. We invite you to try again within 24-48 hours.

All sales with FUTWEAR are final. FUTWEAR is a consignment market, which means that all items we offer on this site are provided by independent suppliers. Once a product is sold, the supplier receives payment for their goods. For this reason, we are unable to process returns or exchanges.

Refunds are ONLY processed based on fulfillment errors, such as incorrectly shipped or missing items.

If you still haven’t received your order, your package is certainly still on its way and should arrive at your home very soon. We ask you to also check the date of the estimate. And if the estimate date has passed, it is sometimes possible that the national network is busier than usual.

We remain dependent on the delivery part of carriers such as La Poste, Chronopost or DHL. We have chosen these carriers because they are generally reliable, but sometimes some can take a little longer or be less responsive than usual.

We also ask you to check that the address present in the summary of your order is correct, complete, correctly spelled and that your name is clearly visible on the mailbox and that it is accessible. A lack of information may delay your package.

If your delivery address is correct and the delivery time has passed, do not hesitate to contact us via our online form , our team is here to help you!

Bank charges may apply depending on your bank. (3.73% typically)

Note: If the amount of the charge is over €7.00, please contact us for a refund.

Deliveries are made all over the world.

Delivery is free for all your orders on FUTWEAR.

This is an express delivery: 5 to 8 working days via Colissimo (La Poste) or DHL Express.

COVID ALERT: Due to the current health circumstances, please allow a possible additional delay varying from 3 to 7 days for deliveries.

Any cancellation after validation of payment is subject to a request for reimbursement authorization from FUTWEAR. Please contact customer service as soon as possible after confirming your order.

Refunds may take several weeks to appear on your account statement.